Customer Service Intake Form

Please complete this form so we can respond quickly and arrive prepared.

Business Information
Service Location
Manager on Duty / On-Site Contact
Current Service Issue
Purchase Order required
Equipment may be under warranty
Additional Equipment at This Location

Add other assets you want us to know about. You can add as many as you need.

I would like information about preventive maintenance service.
Service Authorization & Acknowledgment

By submitting this request and signing below, I confirm that I am authorized to request service and approve repairs on behalf of this business.

I authorize Current Coffee Service (and its technicians) to inspect, diagnose, repair, and service the equipment listed.

I understand that service work may involve disassembly, electrical testing, and replacement of components. While all reasonable care will be taken, Current Coffee Service is not responsible for failures caused by pre-existing conditions, improper installation, misuse, water quality issues, power irregularities, or manufacturer defect and is not responsible for loss of product, downtime, or consequential damages resulting from equipment failure.

I acknowledge that additional issues may be discovered during service and authorize Current Coffee Service to perform necessary repairs to restore safe and proper operation unless otherwise directed.

I agree to pay all service charges including labor, travel, parts, and applicable fees in accordance with Current Coffee Service's current rates and billing policies.

I understand that payment terms, late fees, and collection costs may apply to unpaid balances.

I have read and agree to the Service Authorization & Acknowledgment above.

If this is an emergency (leak, electrical hazard, etc.), please call your service line immediately.

Dependable Coffee Equipment Care

No more breakdowns, no more service headaches. Current keeps your espresso machines, brewers, and grinders performing at their best with scheduled maintenance and fast repairs when you need them most. Focus on serving customers while we take care of the equipment.